1. Josh Bartel is the senior director of the Pennsylvania field office for New Era Medical, a global company that manufactures medical equipment. He has created a worksheet summarizing the revenue and expenses for the first three quarters of the year. He asks for your help in determining what the Pennsylvania office needs to do to meet its targeted profit goals in the fourth quarter. Go to the Budget Summary worksheet. Cut the worksheet title from cell i1 and paste it in cell A1 to display the title in its expected location. 2. In cell E2, add the text Number of so that the complete text appears as "Number of salespeople:" and more clearly identifies the value in cell G2. 3. Enter Quarter 2 in cell C4 and Quarter 3 in cell D4. 4. In cell G5, enter a formula without a function that subtracts the target revenue (cell F5) from the year to date revenue (cell E5) to determine how much revenue the field office needs to earn in Quarter 4 to reach its target for the year. 5. Josh wants to calculate the gross margin for Quarters1−3and the year to date. Provide this information as follows: a. In cell B7, enter a formula without a function that divides the gross profit for Quarter 1 (cell B6) by the revenue in Quarter 1 (cell B5). b. Fill the range C7:E7 with the formula in cellB7to find the gross margin for Quarters 2 and 3 and for the year to date. 6. Josh needs to sum the sales for each Pennsylvania region for the year to date. Provide this information as follows: a. In cell E10, enter a formula that uses the SUM function to total the regional sales data for the Northeast region (the range B10:D10) to calculate the year-to-date sales. b. Use the Fill Handle to fill the range E11:E13 with the formula in cell E10 to find the year-to-date sales for the other three regions.

Answers

Answer 1

To assist a senior director in figuring out what a field office has to do to accomplish its targeted profit goals in the fourth quarter, the activity entails making adjustments to a budget summary spreadsheet.

What kind of budget entails senior management establishing goals for the entire company?

When senior management prescribes a budget for the entire organisation, this is known as top-down budgeting. Then, that sum must be distributed among the departments for individual needs.

Which budget activity is frequently prepared for other budgets?

Always begin by creating the sales budget. The prediction of units to be sold during the time, as well as the expected revenue from those sales, are both included in the sales budget, which is a crucial part of the budgeting process.

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Related Questions

The local driver's license center processes applications for driver's license renewals through the following three steps. First, the customer registers with the receptionist, who updates the customer's information in the database. This first step takes 3 minutes per customer. Then, the customer visits one of 1 cashiers to pay the associated fees for the license renewal. This takes 3 minutes per
customer because several forms must be printed from the computer and signed by the customer. Finally, the customer visits one of 3 license processing stations where the customer's picture is
taken and the license is printed. This final step takes 14 minutes per customer.
20.20,12
a.
Assuming unlimited demand, what is the flow rate of the process in customers per hour?

Answers

First Step: 3 minutes/customer Second Step: 3 minutes/customer Third Step: 14 minutes/customer Let's calculate the flow rate of the process in customers per hour as follows:

Step 1: Convert the First Step into hours/customer=3 minutes/customer × 1 hour/60 minutes=0.05 hours/customer

Step 2: Convert the Second Step into hours/customer=3 minutes/customer × 1 hour/60 minutes=0.05 hours/customer

Step 3: Convert the Third Step into hours/customer=14 minutes/customer × 1 hour/60 minutes=0.233 hours/customer

Total time to process one customer = 0.05 + 0.05 + 0.233= 0.333 hours/customer

Using the formula, flow rate = 1/processing time=1/0.333= 3 customers/hour

Now, let's write the answer in terms of the number of customers per hour which is 3 customers/hour. The flow rate of the process in customers per hour assuming unlimited demand is 3 customers/hour. Note: The formula used is flow rate = 1/processing time.

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an example of a self-fulfilling prophecy is a server who expects some poorly dressed customers to be stingy tippers, who therefore gives them poor service, and so gets the result he expected—a much lower tip than usual. true or false?

Answers

True , an example of a self-fulfilling prophecy is a server who expects some poorly dressed customers to be stingy tippers, who therefore gives them poor service, and so gets the result he expected lower tip than usual .

How can self-fulfilling prophecies manifest themselves?

The Greek myth of Oedipus is one of the most well-known examples of a self-fulfilling prophesy. In the narrative, Laius, the father of Oedipus, is forewarned that his son will someday murder him. He leaves his son to die in order to avoid suffering this destiny.

What two categories of predictions come true on their own?

Two categories of self-fulfilling prophesies exist: When your actions are influenced by your own expectations, self-imposed prophesies happen. Prophecies that are enforced by others happen when their expectations affect your actions.

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Geraldo went to the supermarket to buy a bottle of chocolate syrup. While there, he saw the latest copy of National Enquirer at the checkout stand. He had not planned on buying the magazine, but on the spur of the moment, he bought himself a copy. This decision by Geraldo is an example of:

Answers

Answer: Impulse buying

Explanation:

Impulse buying could be defined as the act of buying an item in a market unplanned. This happens when you saw something at the market that caught your fancy or that you really needed but didn't remember to budget for it when going to the market for shopping, many times this affects your plan or budget because it's not planned but since it's a need, then they're worth it most times. This an example of what Geraldo did at the mall.

Please help in this question asap

Please help in this question asap

Answers

Answer:

All of these

Explanation:

do I need to explain lol?? :]

The correct answer is D, all of these.

The system of taxicab medallions in New York City is an example of a:
a. price floor.
b. price ceiling.
c. nonbinding price ceiling.
d. quantity control.

Answers

The system of taxicab medallions in New York City is an example of a quantity control. The correct answer is d. quantity control.

The system of taxicab medallions in New York City limits the number of taxicabs that can operate in the city. A fixed number of medallions, which serve as permits for operating a taxicab, are issued by the city. This creates a restriction on the quantity of taxicabs in the market.

By controlling the quantity of taxicabs through the issuance of medallions, the city aims to regulate the supply of taxicabs and maintain a balance between supply and demand. The limited number of medallions creates scarcity, which can have several effects such as increased competition among drivers, potential higher fares, and increased value of the medallions themselves.

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You have a 3 day weekend coming up. You can go to the beach with your family, spend the weekend at your best friend's house, or spend the weekend taking a SAT prep course. You would pick the weekend at your friend's house over the SAT prep course. What is your opportunity cost if you end up going with your family to the beach?

A) SAT prep course
B) weekend at your best friend's
C) time with your family
D) time at the beach

Answers

The opportunity cost in the case given above will be a weekend at best friend's house when one decides to go to the beach with his or her family.

What is opportunity cost?

When an individual chooses an option, alternatives available in the hands of such individual, which could have been chosen over such option, are the opportunity cost for that individual.

Hence, option B holds true regarding the opportunity cost.

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The marginal cost column reflects:_______.
i. economies of scale.
ii. the law of diminishing returns.
iii. the law of diminishing marginal utility.
iv. diseconomies of scale

Answers

Answer:

iii. The law of diminishing marginal utility

customer relationship management is the art and science of group of answer choices management discipline.

Answers

The art and science of positioning customers to increase an organization's profitability is known as customer relationship management.

How profitable is customer relationship management?

A business strategy known as customer relationship management (CRM) promotes customer satisfaction and loyalty while simultaneously optimizing revenue and profitability.Strategy is made possible by CRM technologies, as is the identification and management of in-person and virtual customer relationships.

What does Customer Relationship Management (CRM) entail?

A technology for managing all of your company's interactions with customers and potential customers is customer relationship management (CRM).The objective is clear:Enhance business connections.A CRM system aids businesses in enhancing profitability, streamlining procedures, and maintaining customer contact.

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Under the SEC rules, a one-year "cooling off" period applies to which scenario?
A.) A tax manager working on a client's tax engagement is offered a managerial position at the client.
B.) A technology consulting senior manager in the firm is seeking an executive role with the client.
C.) A client wants to hire its firm's lead audit partner to take over as CFO.
D.) A professional staff person on an audit applies for a position as senior accountant at the client.

Answers

Under the SEC rules, a one-year "cooling off" period applies to scenario C.) A client wants to hire its firm's lead audit partner to take over as CFO. This cooling off period is required to maintain independence and prevent conflicts of interest between the auditor and the client company.

What guidelines does the SEC have?

Anyone attempting to acquire more than 5% of a company's securities by direct purchase or tender offer is required by the Securities Exchange Act to disclose pertinent information. Such a proposal is frequently made in an effort to take over the business.

What is the purpose of a securities exchange?

An exchange where stockbrokers and traders can purchase and sell assets, such as shares of stock, bonds, and other financial instruments, is known as a stock exchange, securities exchange, or bourse.

What does "finance" mean exactly?

Generally speaking, the term "finance" relates to concerns such as the creation, administration, and study of money and assets. Using projected income flows to finance current initiatives entails the use of credit, debt, securities, and investment.

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NEED ASAP PLEASE
Select the correct text in the passage.
Hussein is writing a response rejecting a customer’s request for a product replacement. Select the text in the passage that shows the reasons he gives for the negative message.

Thank you for writing to us regarding your request for a replacement fan.

To guarantee customer satisfaction, we extend a warranty of 90 days on this product for all our customers. If returned within 90 days, we offer replacements free of charge.

Based on the receipt you attached to your email, we see that you purchased this product 120 days ago. We regret that we are unable to offer a replacement.

As an alternative, we can offer a 20 percent discount on any other product you wish to purchase from our store. We look forward to doing business with you again.

Answers

Answer:

Based on the receipt you attached to your email, we see that you purchased this product 120 days ago. We regret that we are unable to offer a replacement

Explanation:

Hope it helps!

Assume that banks hold no excess reserves and that all currency is deposited into the banking system. if the required reserve ratio is 25.00%, and the Federal Reserve wants to increase the money supply by $60.00 million, the Fed would need to make an open market purchase of $ _______ million. (insert your answer in millions, and round to two decimal places.)

Answers

The Fed would need to make an open market purchase of $15.00 million to increase the money supply by $60.00 million, assuming banks hold no excess reserves and all currency is deposited into the banking system.

If the required reserve ratio is 25%, then banks must hold 25% of deposits as reserves and can loan out the remaining 75%. Therefore, if the Federal Reserve wants to increase the money supply by $60 million, banks would be able to lend out $60 million / 0.75 = $80 million in total.

To calculate the required open market purchase by the Fed, we need to use the money multiplier formula:

Money Multiplier = 1 / Reserve Ratio

So, in this case, the money multiplier would be 1 / 0.25 = 4.

To increase the money supply by $60 million, the Fed would need to purchase $60 million / 4 = $15 million worth of securities in the open market.

Therefore, the Fed would need to make an open market purchase of $15.00 million (rounded to two decimal places) to increase the money supply by $60.00 million, assuming banks hold no excess reserves and all currency is deposited into the banking system.

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True or false? the patient should be given a receipt for payments on account even if the account is not paid in full.

Answers

The statement is True.

What does receipt mean?

Receipts are formal records that serve as evidence of a transaction or purchase involving money. Both stock market transactions and business-to-business exchanges issue receipts. As evidence of some expenses, receipts are also required for tax purposes.A payment receipt, also known as a receipt for payment, is a record that serves as evidence of purchase. It is supplied by a company to its clients following the receipt of payment for any good or service.The patient's receipt can assist you to understand this. You have a right to the patient's receipt under the law. This implies that if you request it, your doctor is required to give it to you. Its contents must be clearly explained and understandable to laypeople.

The patient should be given a receipt for payments on account even if the account is not paid in full.

The statement is True.

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the ___ occurred in india because of the fat used to cover cartridges

Answers

The sepoy mutiny occurred in india because of the fat used to cover cartridges

What was sepoy mutiny ?

Widespread but ineffective, the sepoy mutiny was an uprising against British rule in India in 1857. The sepoys began to believe a rumor that the grease used to lubricate the cartridges was made of a combination of pig and cow tallow.

The uprising started when sepoys refused to use brand-new rifle cartridges because they believed they were greased with grease made of a combination of pigs' and cows' lard, making them unclean for Muslims and Hindus.

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When janelle decided to buy a new computer, she thought about all the brands she could recall seeing advertised, but when she visited her local best buy, she limited her search to only those brands she would consider buying. the brands available at best buy represent janelle's set.

Answers

Situational influences are transient circumstances that have an impact on consumer behavior.They include tangible elements like a store's layout, buying areas, music, lighting, and even odors.Businesses work to improve the physical conditions that shoppers encounter.

What are the situational factors that could alter the consumer decision making at the time of purchase?The likelihood that someone will go through all six stages of the purchasing process is probably limited to specific circumstances, such as when purchasing a thing for the first time or when purchasing expensive, durable, infrequently used items.Complex decision-making is what is meant when this occurs. Which of the aforementioned purchases would consumers be most likely to make with limited problem-solving.A regular coffee drinker's typical purchase is generally coffee to go.But problem solving skills will likely be reduced as a result of college courses. Physical surroundings, social surroundings, temporal perspective, task description, and antecedent state are the five components that make up situational factors. There are four different forms of consumer behavior: complex buying behavior, dissonance reduction, variety seeking, and habitual buying behavior. Consumer decision-making can appear complicated, but all buyers follow the same fundamental stages to choose the goods and services that will best meet their needs.Whether purchasing something, especially when it's something substantial like a car, consider your own thought process. When acquiring high-involvement products, buyers don't exhibit routine response behavior.Instead, they participate in what is known as prolonged problem solving, spending a lot of time weighing various factors such product features, costs, and warranties.

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What steps can Janet take to avoid falling prey to
deceptive advertising? (select all that apply.)

What steps can Janet take to avoid falling prey todeceptive advertising? (select all that apply.)

Answers

The steps that Janet can take to avoid falling prey to deceptive advertising are the following:

Do her researchKnow what she wantsTrust her judgement

However, if Janet has already fallen prey to deceptive or false advertising, which is illegal, she can file a lawsuit against the company.

The lawsuit aims to recover damages from the company for misleading her into making a purchase or payment for goods or services whose advertising was deceptive.

It is generally unethical for a company to mouth a deceptive advertising.

Thus, Janet may not only trust online resources or purchase products from one retailer, she should carry out proper research based on what she wants before trusting her judgement.

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A customer has an existing portfolio that is mainly invested in high quality corporate bonds for stable income. As market interest rates have dropped, the customer's income has declined and she would like to allocate part of the portfolio to corporate bonds that offer potential growth. The BEST recommendation is to buy:

Answers

Complete question:

A customer has an existing portfolio that is mainly invested in high quality corporate bonds for stable income. As market interest rates have dropped, the customer's income has declined and she would like to allocate part of the portfolio to corporate bonds that offer potential growth. The BEST recommendation is to buy:

a). convertible debentures

b). equipment trust certificates

c) long term zero coupon bonds

d). commercial paper

Answer:

a). convertible debentures

Explanation:

Convertible debentures also known as convertible bonds, are a form of long term bonds, they are the type of bonds that can be converted into common stock or cash of equivalent value by the issuing company.

In this case, the customer has an existing portfolio that is mainly invested in high quality corporate bonds. The customer's income declined as a result of drops in market interest rates. The best recommendation to buy would be convertible bonds, because, when markets interest rate rises, value of the cutomer's convertible bond also rises. Here there is always a potential for growth. But this cannot be said for the other three options (equipment trust certificates, long term zero coupon bonds and commercial paper).

Thus the best recommendation would be to buy convertible debentures.

Option A is correct

how to write a table of content ​

Answers

The table of contents should include all of the front matter, primary material, and back matter, as well as the chapter titles, page numbers, and bibliography. A decent table of contents should be simple to read, correctly formatted, and finalized to ensure complete accuracy.

a matrix or grid of information with columns and rows. a table including a number of mathematical calculations.

After the title page, begin a new page.

List the document's headings in alphabetical order.

Include subheadings if necessary.

Give each heading a page number.

Place the information in a table.

the Table of Contents' title.

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Which of the following is the sequence of events for the recording process? Prepare a trial balance; journalize; post Post; journalize; prepare a trial balance Journalize; post; prepare a trial balance Prepare a trial balance; post; journalize Post; prepare a trial balance; journalize

Answers

The correct sequence of events for the recording process is: Journalize; post; prepare a trial balance. Transactions are first recorded in the journal, then posted to the respective accounts, and finally, a trial balance is prepared to ensure accuracy.

The correct sequence of events for the recording process is: Journalize; post; prepare a trial balance.

In the journalizing step, transactions are initially recorded in the general journal, following the double-entry accounting system. Each transaction is documented with a date, description, and debit and credit entries to the relevant accounts.

After journalizing, the next step is posting. This involves transferring the information from the journal to the respective accounts in the general ledger. The debits and credits from the journal entries are allocated to the appropriate accounts, creating a chronological record of transactions.

Once all the journal entries are posted, the final step is to prepare a trial balance. This involves listing all the account balances, both debit and credit, to ensure that the total debits equal the total credits. The trial balance acts as a preliminary check to detect any potential errors or imbalances in the recording process.

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Look positively at objections offered by prospects because an objection often reveals the key to a successful sale. If prospects have been properly qualified, then offering sales resistance is another way for them to say:
A. "I do not want to buy your product at this time."
B. "I want to buy as soon as you give me a few more facts or answers that reassure me that buying from you is the smart thing to do."
C. "I like your product, but I like your competitor's better."
D. "Your product is nice, but we cannot utilize it at present."
E. Any of the above are logical.

Answers

Answer:

B. "I want to buy as soon as you give me a few more facts or answers that reassure me that buying from you is the smart thing to do."

Explanation:

In the case wghen the prospects would be qualified as compared to the offering sales that represent the another way so here it can be said that want to purchase as soon as it provided more facts or answers that given assurance for purchasing from you which shows the smart thing to be done

Therefore the option b is correct

And, the rest of the options would be incorrect

I would like to buy as quickly as you can provide me with a few more data or answers that persuade me that buying from you is the best option."

When customers are qualified as opposed to offering sales, it can be argued that they want to buy as soon as they are given additional facts or answers that give them confidence to buy from you, which is a wise thing to do.

So, the option "B" is the correct answer to the following question.

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3 Do you think the conflict of interests between these different stakeholder groups could ever be resolved? Explain your answer. [10]

Answers

Answer:

t is possible to resolve conflicts of interest between groups of stakeholders using some techniques and strategies that seek to integrate stakeholders and promote agreements that benefit everyone.

Explanation:

Managing conflicts is not a simple task, so it requires substantial efforts by the entire administration to develop the best strategies for resolving conflicts. It is essential that there is an understanding of the reasons that led to the conflicts and the search for solutions that benefit the greatest possible number of stakeholders.

In a conflict situation, communication is an essential tool in the resolution, it is necessary to know how to listen to all parties and be transparent about the search for an agreement that benefits everyone. It is necessary to integrate the teams and make each one feel heard and understood with regard to conflict and claims. The search for solutions must be the main objective when resolving a conflict, when managed effectively, it is possible to eliminate the reason for the conflicts and even make the teams more motivated at work.

Please help!!!!!!
Which mood or feeling is an individual MOST likely communicating when they keep their hands in their pockets as someone is talking to them?

a. Receptiveness
b. Discomfort
c. Nervousness
d. Disinterest

Answers

A the answer is a give me a thanks have a good day

what is example of an interest leading to a career choice

Answers

Answer:

"I have always been interested in cars so I became a auto mechanic." or "I have always been interested in cars so I decided to work at a car dealership."

Explanation: A big interest that you have that leads you to pick a job related to that interest.

All of the following budgets are prepared by merchandising companies except a) manufacturing overhead. b) capital expenditures. c) budgeted income statement d) cash.

Answers

All of the following budgets are prepared by merchandising companies except Manufacturing overhead.

The correct option is (a)

Merchandising:

In business and finance, merchandising is a form of business where the Merchandiser buys ready-to-sell items and sold them at a profit. Merchandisers usually work closely with the customers.

The creation of a predetermined overhead rate for the variable element of the company overhead is necessary when using the contribution approach to budgeting. Divide your monthly overhead expenses by your total monthly sales, then multiply the result by 100 to get your overhead rate. The overhead percentage, for instance, would be roughly 16% if your business had $80,000 in manufacturing cost per month and $500,000 in monthly sales.

The correct option is (a).

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Your credit card has a credit limit of $1,000. Your credit card company reviews your credit line every 6 months.

Answers

The time it will take to increase the limit to $1,600 is 2.5 years, when the credit card has a credit limit of $1,000.

What is a credit card?

A credit card is a payment card issued to users or cardholders to enable the cardholder to pay a merchant for goods and services based on the cardholder's accrued debt that is promised to the card issuer to pay them for the amounts plus the other agreed charges. The card issuer usually a bank or credit union creates a revolving account and grants a line of credit to the cardholder, from which the cardholder can borrow money for payment to a merchant or as a cash advance.

A credit card is different from a debit card.

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Your question was incomplete, your full question probably was:

Your credit card has a credit limit of $1,000. Your credit card company reviews your credit line every 6 months. They will not increase your credit line more than 10% each 6-month period. Assuming they increase your limit each 6-month period by 10%, how long will it take to increase your limit to $1,600?

true or false: inventory held for resale and most financial instruments, such as stocks and bonds, are ineligible for like-kind treatment.

Answers

True. Inventory held for resale and most financial instruments, such as stocks and bonds, are ineligible for like-kind treatment. Like-kind treatment is a tax provision that allows taxpayers to defer capital gains taxes when exchanging certain types of assets with similar characteristics.

However, to qualify for like-kind treatment, the assets exchanged must be of the same nature or character, such as real estate properties or equipment. Inventory and financial instruments, such as stocks and bonds, do not meet the criteria for like-kind treatment because they are not considered to be of the same nature or character as other assets. Therefore, any gains realized from the exchange of inventory or financial instruments will be subject to capital gains taxes.
True, inventory held for resale and most financial instruments, such as stocks and bonds, are ineligible for like-kind treatment. Like-kind treatment refers to the tax-deferral on the exchange of similar assets under Section 1031 of the Internal Revenue Code. This provision allows taxpayers to defer taxes on the exchange of similar property used in a trade or business or held for investment. However, inventory and most financial instruments do not qualify for this tax deferral, as they are considered different in nature from eligible property types.

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An employee
is compensation you receive from your employer over
and above your income.
O A. salary
OB. withholding
OC. benefit
OD. wage

Answers

C. Benefit. This could be in a monetary bonus or a gift or physical bonus

Bart, Inc., a newly organized corporation, uses the equity method of accounting for its 30% investment in Rex Co.'s common stock. During 20X5, Rex paid dividends of $300,000 and reported earnings of $900,000. In addition: The dividends received from Rex are eligible for the 80% dividends-received deduction. All the undistributed earnings of Rex will be distributed in future years. There are no other temporary differences. Bart's 20X5 income tax rate is 30%. The enacted income tax rate after 20X5 is 25%. In Bart's December 31, 20X5 balance sheet, the deferred income tax liability should be

Answers

Answer:

The right answer is "$9,000". A further explanation is given below.

Explanation:

The given values are:

Rex paid dividends,

= $300,000

Reported earnings,

= $900,000

Investment,

= 30%

Taxable rate applicable,

= 25%

Now,

Throughout the future years, the amount of dividends taxable will be:

= \((900,000 - 300,000)\times 30 \ percent\)

= \(180,000\) ($)

Dividends received deduction will be:

= \(180,000\times 80 \ percent\)

= \(144,000\) ($)

then,

Net taxable dividend will be:

= \(180,000-144,000\)

= \(36,000\)

hence,

Deferred tax liability will be:

= \(36,000\times 25 \ percent\)

= \(9,000\) ($)

A company should always use the same checking account for business transactions and for the owner's personal transactions to streamline recording transactions a. True b. False

Answers

The given statement is False because Separating personal and business transactions ensures clarity, accurate record-keeping, and compliance with financial and tax regulations. Option B.

It is not advisable for a company to use the same checking account for both business transactions and the owner's personal transactions. It is crucial to maintain a clear separation between personal and business finances for several reasons.

Firstly, using separate checking accounts ensures accurate and reliable bookkeeping. By keeping personal and business transactions separate, it becomes easier to track and record expenses, income, and other financial activities related to the business. This separation helps maintain accurate records for tax purposes, financial reporting, and auditing.

Secondly, having separate accounts enhances financial transparency and credibility. When personal and business transactions are mixed in a single account, it becomes challenging to distinguish between personal expenses and legitimate business expenses.

This can lead to confusion, misrepresentation of financial statements, and potential legal and tax implications. Separating the accounts allows for clear documentation of business-related transactions and demonstrates the company's commitment to financial integrity.

Moreover, separate accounts promote good financial management and budgeting. Business accounts should be used exclusively for business-related purposes, ensuring that business income is properly allocated to cover business expenses, investments, and growth.

Mixing personal expenses with business transactions can make it difficult to accurately assess the financial health of the company and make informed financial decisions.

In conclusion, maintaining separate checking accounts for personal and business transactions is essential for accurate bookkeeping, financial transparency, legal compliance, and effective financial management. It helps prevent confusion, facilitates proper record-keeping, and supports the overall financial health and success of the business. So Option B is correct.

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Complete each statement by choosing the correct answer from the drop-down menu.
is the ability to stay positive and focused on finding a solution that
satisfies the customer.
The
is to find out what is wrong and what is needed to restore positive
relations with customers.
Customer service must emphasize the importance of
a customer complaint.
DONE

Answers

Answer:

1. Customer service mindset.

2. Goal of customer service.

Explanation:

Customer relationship management can be defined as a strategic process which typically involves combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Thus, this set of employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

This ultimately implies that, customer relationship management is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers.

The fundamentals of customer relationship is mainly focused on improving sales support, creating efficient and effective marketing communications, technical assistance and customer service, so as to bring great level of satisfaction to the customers.

Customer service refers to the overall collection of interactions existing between a company and the customers who have purchased its goods and taken its services in the past or potential customers who may do that in the future.

1. Customer service mindset is the ability of a customer care representative to remain positive and focused on proffering a solution to customer-related problems, so as to make a customer feel happy and satisfied based on their interactions with the company.

2. The goal of customer service is to ensure customer care representatives find out what is wrong with a particular customer and what action is needed to restore positive relations with the customer. A good customer service must emphasize the importance of a customer complaint.

In conclusion, the degree of satisfaction received by customers throughout their lifecycle is largely dependent on customer relationship management.

Answer:

The person below me got it right, but the third answer is "responding promptly to"

Explanation: I just did it lol

8. Describe three methods a company can use to increase employee motivation. 9. What is market segmentation? How is it used in a successful business? Give two examples of types of market segments.

Answers

8. A company can use the following methods to increase employee motivation:Recognition: Employees like to feel appreciated for their work. So, recognition is a vital factor in motivating employees. A company can motivate employees by providing them recognition for their work, appreciating them for their performance, and acknowledging their contributions.Employee Engagement: Employee engagement is another factor that can help improve employee motivation. When a company engages with its employees, they feel like they are valued and can make a significant contribution. A company can motivate employees by involving them in the decision-making process, providing opportunities for personal and professional growth, and giving them the freedom to perform their tasks creatively.Employee Incentives: Employees like to be rewarded for their hard work and dedication. Therefore, a company can motivate employees by providing incentives like bonuses, extra vacation time, or other benefits for achieving specific goals or objectives.9. Market Segmentation:Market segmentation is the process of dividing a market into smaller groups of buyers with similar needs or characteristics. It is used to identify and understand different customer groups, create targeted marketing campaigns, and develop products that meet their needs. Two examples of market segments are:Demographic Segmentation: Demographic segmentation is the process of dividing the market based on demographic characteristics such as age, gender, income, education, etc. For example, a company may target young adults aged 18-25 years who are tech-savvy and interested in the latest gadgets.Psychographic Segmentation: Psychographic segmentation is the process of dividing the market based on lifestyle, personality, values, and attitudes. For example, a company may target eco-conscious consumers who are concerned about the environment and prefer sustainable products.

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