when customers receive the service they expect, it creates customer satisfaction which ultimately influences:
Answers
When customers receive the service they expect, it creates customer satisfaction, which ultimately influences several factors, including:
1. Customer Loyalty: Satisfied customers are more likely to become loyal to a brand or business. They are more inclined to continue using the same product or service and make repeat purchases, reducing the likelihood of switching to competitors.
2. Positive Word-of-Mouth: Satisfied customers tend to share their positive experiences with others, leading to positive word-of-mouth marketing. This can attract new customers to the business and enhance its reputation.
3. Customer Retention: Satisfied customers are less likely to churn or discontinue their relationship with a business. Retaining customers is crucial for long-term success, as it reduces customer acquisition costs and maintains a stable revenue stream.
4. Increased Sales and Revenue: Satisfied customers are more likely to make additional purchases and spend more on products or services. This increased customer spending directly impacts a company's sales and revenue.
5. Brand Reputation and Image: Consistently delivering on customer expectations and providing satisfactory experiences builds a positive brand reputation. A good reputation can attract new customers and enhance the overall image of the business.
6. Competitive Advantage: Customer satisfaction can provide a competitive edge by differentiating a business from its competitors. When customers are satisfied, they are less likely to explore alternatives, giving the business an advantage in the market.
7. Reduced Negative Feedback and Complaints: Meeting customer expectations helps minimize negative feedback and complaints. Satisfied customers are less likely to voice their dissatisfaction, reducing the potential damage to a company's reputation.
8. Employee Morale and Engagement: Satisfied customers often interact positively with employees, leading to increased employee morale and engagement. Happy customers provide feedback and recognition, motivating employees to continue delivering excellent service.
9. Long-Term Business Growth: Customer satisfaction contributes to the overall growth and sustainability of a business. Satisfied customers become advocates for the brand, attracting new customers and contributing to the company's long-term success.
In summary, customer satisfaction influences customer loyalty, positive word-of-mouth, customer retention, increased sales and revenue, brand reputation, competitive advantage, reduced negative feedback, employee morale and engagement, and long-term business growth.
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Related Questions
what posting reference will be found in the prepaid insurance account?
Answers
The posting reference that will be found in the prepaid insurance account is the journal entry number.
A prepaid insurance account is an asset account that represents the amount of insurance premiums that have been paid in advance. These premiums are considered an asset because they provide future benefits to the company.
When a journal entry is made to record the payment of insurance premiums, the prepaid insurance account is debited and the cash account is credited. The journal entry number is then recorded in the posting reference column of the prepaid insurance account to indicate that the entry has been posted to the account.
For example, if a company pays $1,200 for a one-year insurance policy and records the transaction with journal entry number 5, the posting reference in the prepaid insurance account will be "5." This indicates that the $1,200 debit to the prepaid insurance account was recorded as part of journal entry number 5.
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Special interest groups and regulatory bodies are ____ forces that must be taken into account in international marketing.
Answers
It can be deduced that special interest groups and regulatory bodies are political and legal bogies.
What are special interest groups?It should be noted that a special interest groups simply means a group of people that's have same aim and concerns in an attempt to influence the government.
In this case, the special interest groups and regulatory bodies are political and legal forces that must be taken into account in international marketing.
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Show graphically the abnormal profit (economic profit) area of the pure competition firm in the short run.
Answers
The graph showing economic profits is in the image.
Perfect or pure competition is explained as "a condition in an industry where that industry is composed of many tiny firms providing homogenous products, when there is no barrier to the entry or leave of firms, and when full data is available."
In the short-run, the pure or perfect competition profit of a firm go up to the maximum position in situations where marginal revenues (MR) equals to the marginal cost (MC).
When the price (P) is higher than average cost (AC) for a given period of time, the firm can generate abnormal or economic profits in the Short run.
The difference between abnormal and normal profit is related to the link between average total cost and average market price, and abnormal profit can only be produced when average revenue is higher than average total cost. It's crucial to keep in mind, though, that not every business has the ability to make earnings that are above average
The characters in the graph stands for:
D = Demand in the market
MR = Marginal Revenue
MC = Marginal Cost
ATC = Average Total Cost
Short Run Profit = ( P - ATC ) × Quantity
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100 points if you have the correct answer ^^
Assignment Introduction
Assume that you are involved in a job search. You are ready to construct an outstanding résumé to put before employers. You have carefully reviewed and documented your list of abilities, hard and soft skills, education, credentials, and past work experience (including volunteering). You have also considered your personality traits and job preferences. However, you have not narrowed your search to just one type of consumer services job, and you have seen several that interest you.
Assignment Directions
Using any or multiple sources (newspaper, trade or association publication, online job board, networking site, etc.), select two job listings. They must have very different job descriptions in different fields. For example, bookkeeping in a hospital and a customer service position in a retail setting. Using your own actual information, construct a general purpose résumé suitable for handing out in person. You may choose any format that is appropriate to your situation. Using the same information, build two more résumés, one each targeting the two different job descriptions and formatted to submit digitally/online.
Assignment Guidelines
Your submission must do the following:
Total three sheets; one typed page each for your basic and two targeted résumés
Include copies of your two chosen job descriptions as an attachment.
Each résumé must contain the following:
Your contact information
Educational background
Employment history, most recent to oldest (minimum 3 entries; if you do not have 3, you may make one up, as long as it is plausible and appropriate).
Accomplishments (two or three entries)
Special skills, including foreign languages spoken, as applicable
Submission Requirements
Proofread for spelling, grammar, and punctuation
Use complete sentence structure and standard written English; do not use texting abbreviations or other shortcuts
Source all references in a proper format
Answers
Your submission should include three sheets; one typed page each for your basic and two targeted résumés. The basic résumé should contain your contact information, educational background, employment history, accomplishments, and special skills.
What is education?Education is the process of acquiring knowledge, skills, values, beliefs, and habits. It is an important part of our life and it helps us to develop as individuals and to become better citizens. Education is an essential part of our society and it provides us with the necessary tools to grow and succeed.
The two targeted résumés should be tailored to the two job descriptions you have chosen, and should include the same information as the basic résumé. You should also include copies of your two chosen job descriptions as an attachment.
When writing your résumés, you should proofread for spelling, grammar, and punctuation, use complete sentence structure and standard written English, and source all references in a proper format.
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If the exchange rate for buying Japanese Yen is 12 Yens per Dollar, how many
Yens do you need to buy 200 Dollars for? show working please
Answers
Answer:
2,400 Yens
Explanation:
exchange rate for buying Japanese Yen is 12 Yens per Dollar
1 dollar : 12 Yens
how many Yens do you need to buy 200 Dollars for?
Let
x = number of Yens needed
200 dollars : x Yens
Equate the ratios to find x
1 dollar : 12 Yens = 200 dollars : x Yens
1/12 = 200/x
Cross product
1 * x = 12 * 200
x = 2,400
x = number of Yens needed = 2,400 Yens
Answer:
2400 yen
Explanation:
smort
59:47
What percentage of jobs are found through networking?
A.0%-20%
b. 20%-40%
c. 40%-60%
d. 60%-80%
Answers
Answer:
the answer is letter D
Explanation:
just took the test it was right on EDG
Answer:
60-80
Explanation:
Determine the statement that best describes the role of the federal reserve district banks
Answers
Answer:
The district banks set the discount rate for lending between banks and oversee open market operations. The district banks direct monetary policy, influencing the policies set by the Board of Governors and the Federal Open Market Committee.
Explanation:
Hope it helps :D
If 1m people are unemployed and the potential labour force is 30m, what is the unemployment rate
Answers
Answer:
total labour= 40m
unemployement rate= 1000000/40000000*100%= 2.5%
Explanation:
Write 9.58 times 10^(2) in standard notation. pls help!
its math btw
Answers
raising the required reserve ratio the simple deposit multiplier which will the economy money supply
Answers
Raising the required reserve ratio will decrease the simple deposit multiplier, which will decrease the economy's money supply.
The simple deposit multiplier is the ratio of the amount of money.
That can be created by the banking system through loans to the amount of reserves held by banks.
It is calculated as 1/required reserve ratio. For example, if the required reserve ratio is 10%, the simple deposit multiplier is 1/0.1, or 10.
When the required reserve ratio is increased.
Banks are required to hold a larger portion of their deposits in reserve and can lend out a smaller portion.
This means that the simple deposit multiplier decreases, as the ratio of loans that can be made to reserves held by banks becomes smaller.
As a result, the banking system is able to create less money through loans, and the economy's money supply decreases.
When the required reserve ratio is decreased.
Banks are required to hold a smaller portion of their deposits in reserve and can lend out a larger portion.
This means that the simple deposit multiplier increases.
As the ratio of loans that can be made to reserves held by banks becomes larger.
As a result, the banking system is able to create more money through loans, and the economy's money supply increases.
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The above question is incomplete, the complete question is:
Raising the required reserve ratio __________ the simple deposit multiplier which will __________ the economy's money supply.
A tax that takes a higher percentage of income from people with lower
incomes is a
A. progressive tax
B. deductive tax
C. dependent tax
D. regressive tax
Answers
A regressive tax is a tax that takes a higher percentage of income from people with lower incomes. Hence, option D is correct.
What is regressive tax?When the overall tax burden drops as income increases, the tax is said to be regressive. While middle- and high-income taxpayers suffer a proportionally smaller part of the tax burden, low-income taxpayers bear a disproportionately large share.
Every taxpayer, regardless of economic level, pays the same amount of money, a regressive tax may initially seem to be a fair method of taxing residents. A closer analysis reveals that such a tax results in lower-income persons paying a bigger percentage of their income than do wealthy ones.
Thus, option D is correct.
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A defendant wants to make sure the judge sees a document that proves his innocence His attorney should add this to the blank Its Exhibit list
Answers
The defendant's attorney should add the document that proves the defendant's innocence to the exhibit list in order to ensure that the judge sees it during the trial. The exhibit list is a document that outlines the evidence that will be presented during the trial.
To add the document to the exhibit list, the attorney should follow these steps:
1. Review the rules and procedures of the court: Different courts have different rules regarding the submission of exhibits. The attorney should familiarize themselves with the specific rules of the court where the trial will take place.
2. Identify the relevant exhibit: The attorney should clearly identify the document that proves the defendant's innocence. This could be a written statement, a video recording, or any other type of evidence.
3. Determine the exhibit number: Each exhibit is assigned a number to keep track of them during the trial. The attorney should assign a unique exhibit number to the document. For example, if it is the first document to be submitted, it could be labeled as Exhibit 1.
4. Prepare the exhibit list: The attorney should create a document that lists all the exhibits that will be presented during the trial. This document should include the exhibit number, a brief description of the exhibit, and its relevance to the case. The document proving the defendant's innocence should be included in this list.
5. Serve the exhibit list: The attorney should provide copies of the exhibit list to the judge, opposing counsel, and any other relevant parties. This ensures that everyone is aware of the evidence that will be presented during the trial.
By following these steps, the defendant's attorney can ensure that the document proving the defendant's innocence is properly included in the exhibit list and brought to the attention of the judge during the trial. This will increase the chances of the document being considered as evidence in the case.
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Less need for policy manuals, organization charts, and formal controls is a sign of shared values in a:
Multiple choice question.
corporate culture where there is little trust
corporate culture that doesn't empower employees
negative corporate culture
corporate culture that emphasizes service to others
Answers
An organization which preaches empathy and hence instills a cultural value which resonates around togetherness will show low levels of harsh and formal control and flexible policies.
When an organization shows less need for policy manuals, then it exhibits its level of flexibility and accommodation. Being less rigid in terms of being bent on formal guidelines and principles is a sign that the organization is empathic and promotes service to others. Such corporate policy framework is positive and hence, shows the orgainiziation's commitment towards social inclusion.Learn more : https://brainly.com/question/14378811?referrer=searchResults
Answer: corporate culture that emphasizes service to others
3. What advantages will Dr. Olsen's responsibility as manager of Physician and Patient Services provide to your project
Answers
Answer:
The potential benefits of this type of situation are articulated below.
Explanation:
This could help throughout the knowledge of quality health services or could update new policies and procedures on health organizations that will be of benefit to something like the construction process. Might well encourage you to understand how to manage financial affairs. What about an offer to customers, expenses, and so on.Which of the following students is most likely to receive a merit-based scholarship?
A.
a student from a low-income family
B.
a student with a delinquency record
C.
a student from a political family
D.
a student with a high academic score
E.
a student from a middle-income family
Answers
Answer:
D
Explanation:
which one of the following is the least likely to be the action a company takes after data mining?
Answers
Rearrange products on the shelves is the least likely to be the action a company takes after data mining.
Data mining is the process of analyzing large amounts of data in order to discover patterns and insights. After data mining, companies typically use the information they have gathered to make decisions about their business. Rearranging products on the shelves is not a common action that companies take after data mining because it is not directly related to analyzing data. The other options, such as selecting customers to target, segmenting customers, and designing a survey to get customer feedback, are all common actions that companies take after data mining because they involve using the information gathered from data analysis to make decisions about how to improve their business. By targeting specific customers or segments, companies can tailor their products or marketing efforts to better meet the needs of their audience, and by conducting surveys they can gather additional feedback to further inform their business decisions.
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examples of popular persuasive ads
Answers
Answer:
Coke, Colgate, Subway and many others
Explanation:
They try to convince u to buy their products
The most important thing in website design is for a website is to
a. Get people to buy what the website owner is selling
b. Be clean and uncluttered so users can find what they are looking for easily
c. Include a call to action above the fold
Answers
In website design, it is important to create a website that is clean and uncluttered so users can find what they are looking for easily.
Website design involves the creation of websites and encompasses several different aspects including webpage layout, graphic design, and content production. The primary goal of website design is to create a website that is user-friendly and meets the needs of the website's target audience.
The website design should also include a call to action (CTA) above the fold. The CTA is a marketing term that refers to an element of a webpage that encourages users to take a specific action, such as signing up for a newsletter or making a purchase. Placing the CTA above the fold ensures that users see it immediately upon landing on the webpage, increasing the likelihood that they will take the desired action.
In addition to a clean and uncluttered design and an effective CTA, website design should also focus on mobile responsiveness. More and more users are accessing websites via their mobile devices, so it is essential that websites are optimized for mobile use. This includes ensuring that the website is easy to navigate on a small screen and that the content is formatted in a way that is easy to read on a mobile device.
Another important aspect of website design is the use of high-quality images and videos. These elements can help to engage users and create a more immersive experience on the website. However, it is important to ensure that images and videos are optimized for web use to prevent slow loading times and other technical issues.
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In general, business writing should be _____.
Answers
Business writing is important in the business community. The writing style and material must be specific in order to elicit a meaningful reaction and be expressive in nature.
What is a company definition in a nutshell?
A business is described as a company or organisation that engages in commercial, industrial, or professional activity. Companies can be either for-profit or non-profit organisations. Limited liability firms, sole proprietorships, corporations, and partnerships are all examples of business structures. The introduction to the business plan provides a basic summary of the business plan, including a brief company description, aims and objectives, and the reason for launching the firm.
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A company reports the following at year end: current assets of $3,600; total assets of $12,500; current liabilities of $1,200; total liabilities of $8,500. Working capital equals:
Answers
The working capital of the company at the end of the year is $2,400.
What is meant by working capital?
Working capital is the amount that is earned by a company from its daily business activities. It is determined by taking the difference between recent assets acquired and recent obligations incurred.
Given values:
Current Assets: $3,600
Current Liabilities: $1,200
Computation of working capital of a company :
\(\rm\ Working \rm\ Capital=\rm\ Current \rm\ Assets -\rm\ Current \rm\ Liabilities\\\rm\ Working \rm\ Capital=\$3,600-\$1,200\\\rm\ Working \rm\ Capital=\$2,400\)
Therefore, when the current liabilities and current assets are amounting to $1,200 and $3,600 then the working capital comes out to be $2,400.
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Chapter 2 Mastery Problem
The T –
Hassan Rahim won a concession to rent bicycles in the local park during the summer. During the month of June, Hassan completed the following transactions for his bicycle rental business:
Chart of Accounts
Cash
Hassan Rahim Capital
Accounts Receivable
Hassan Rahim, Withdrawals
Supplies
Rental Income
Shed
Wages Expense
Bicycles
Maintenance Expense
Accounts Payable
Repair Expense
Concession Fee Expense
June
2
Began business by placing $7,200 in a business checking account.
3
Purchased supplies on account, $150
4
Purchased 10 Bicycles for $2,500, paying $1,200 down and agreeing to pay the rest in thirty days.
5
Purchased for cash a small shed to hold the bicycles and to use for other operations, $2,900
6
Paid cash for shipping and installation costs (considered as an addition to the cost of the shed) to place the shed at the park entrance, $400.
8
Received cash of $470 for rentals during the first week of operation.
13
Hired a part-time assistant to help out on weekends at $7.50 per hour
14
Paid a maintenance person to clean the grounds, $75.
15
Received cash, $500, for rentals during the second week of operation.
16
Paid the assistant for a weekend’s work, $150.
20
Paid for the supplies purchased on June 3, $150.
21
Paid repair bill on bicycles, $55.
22
Received cash for rentals during the third week of operation, $550.
23
Paid the assistant for a weekend’s work, $150.
26
Billed a company for bicycle rentals for an employee outing, $110
27
Paid the fee for June to the Park District for the right to the bicycle concession, $100.
28
Received cash for rentals during the week, $410.
29
Paid the assistant for a weekend’s work, $150.
30
Transferred $500 to personal checking account.
Answers
Answer:
27.
Explanation:
Which investment strategy would work best if you wanted to grow your
investment slowly without losing much money?
O A. High risk, low return
O B. Low risk, high return
O ,
C. Low risk, low return
O D. High risk, high return
SUBMIT
Answers
Answer: C. Low risk, low return
Explanation:
if you have a net spendable income of 1,450 per month, what is the maximum amount of money you should spend on entertainment each month
Answers
what happens to the APR after 10 months
Answers
Answer: Once your 0% introductory APR period is over, you'll be charged a new interest rate and may even owe interest on any unpaid balance from before.
Explanation:
i think that's what you mean
Which of the following is one of the primary responsibilities of the federal judicial branch?
Answers
Answer:
to judge if laws made by the legislative branch are constitutional
Explanation:
Answer:
to judge the constitutionality of laws
Explanation:
What detail most clearly develops the central idea in the first question you answered?
Group of answer choices
"Plasmodium’s ancestors probably rubbed shoulders with the eggs and larvae of mosquitoes, similarly floating on sun-dappled waters.” (paragraph 7)
“And yet, despite the millennia-long battles between us, malaria still manages to infect at least three hundred million of us— . . . and kills nearly one million, year after year.” (paragraph 2)
"The survivors learned how to withstand the diseases’ ravages, though, and in time both measles and smallpox settled into being unremarkable childhood illnesses. . . .” (paragraph 1)
“The rest of us all do our obscure little part in the drama of life, weaving ourselves deeper into local ecology. . . .” (paragraph 4)
braiiest
Answers
The detail that most clearly develops the central idea in the first question is “And yet, despite the millennia-long battles between us, malaria still manages to infect at least three hundred million of us— . . . and kills nearly one million, year after year.” (paragraph 2).
What can be said of the Malaria pathogen?The first question has the central idea that the malaria pathogen has not become less deadly over the centuries.
This is proven by the fact that even though humanity has fought the malaria pathogen for thousands of years, it still infects millions every year and leads to the death of almost of million people.
This means that the pathogen is still very strong and has not grown to be less deadly like measles and smallpox.
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ed owns a bond which is callable in 2.5 years. the bond has a 6% coupon, pays interest semiannually, has a par value of $1,000, and has a yield to call of 6.3%. what is the call premium if the bond currently sells for $1,044.54?
Answers
Ed owns a bond which is callable in 2.5 years. the bond has a 6% coupon, pays interest semiannually, has a par value of $1,000, and has a yield to call of 6.3%. If the bond currently sells for $1,044.54 then call premium is $60.
A bond is a form of instrument used in finance in which the issuer is indebted to the holder and is bound by the terms of the bond to repay the bond's principal and interest on the maturity date.
Semi-annually, annually, and less often at other times, interest is usually due at certain intervals. Thus, a bond is a type of loan or IOU. Bonds allow borrowers to access external capital to finance current spending or, in the case of government bonds, long-term investments.
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Connors company paid $700 cash to make a repair on equipment it sold under a one-year warranty in the prior year. The entry to record the payment will debit.
Answers
The entry to record the payment will debit Accrued Warranty Payable and credit Cash.
Journal entryIf Connors company paid the amount of $700 as cash to make a repair on equipment it sold. The correct entry to record the payment will be:
Debit Accrued Warranty Payable $700
Credit Cash $700
(To record warranty payable)
Therefore the entry to record the payment will debit Accrued Warranty Payable and credit Cash.
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The metaphor for an invisible barrier preventing women and minorities from being promoted to top executive jobs is called the
a.) immovable barrier
b.) glass ceiling
c.) discrimination wall.
d.) invisible door
e.) steel curtain
Answers
The metaphor for an invisible barrier preventing women and minorities from being promoted to top executive jobs is called the "B) glass ceiling".
The term "B) glass ceiling" refers to a difficult-to-see barrier that prohibits women and minorities from advancing to senior management positions. These obstacles may be undetectable or hard to describe, making it difficult for women and minority workers to make sense of the discriminatory forces that are impeding their progress.
In business organizations, the glass ceiling is seen as a challenge that women and minority employees must face in order to succeed in high-level positions. Women and people of color are underrepresented in top management positions, which is seen as evidence that they have a more difficult time breaking through the ceiling. Although the glass ceiling has been identified as a major problem for women and people of color in the United States, its existence and magnitude are not yet fully understood. Some researchers argue that the concept of the glass ceiling is too broad and vague to be effective in guiding policy or practice.
The primary cause of the glass ceiling is bias, which can take many forms. Women and people of color are often given fewer opportunities to participate in decision-making, and they may not receive the same level of support and encouragement as their male and white counterparts. Another issue is that women and people of color are often given roles that are less critical or less influential, which limits their ability to gain experience and demonstrate their leadership abilities. Discrimination also occurs in hiring, promotions, and performance evaluations, with women and people of color receiving less favorable evaluations and less pay for the same work.
In order to break the glass ceiling, a concerted effort is required on many fronts. The following are some of the ways to break the glass ceiling:
Support women and minority employees at all levels of the organization, including mentoring and sponsorship programs.Encourage diversity in the hiring process, including diverse search committees, job postings, and outreach to underrepresented groups.Provide equal opportunities for promotion and advancement, including performance evaluations that are objective and unbiased.Reduce the impact of unconscious bias in decision-making by providing training and awareness-building activities for managers and employees.Provide flexible work arrangements to accommodate the needs of working parents and caregivers, including flexible schedules and remote work options.Limit the extent of occupational segregation by encouraging women and people of color to enter fields that are underrepresented by their respective groups.For similar question on "Glass Ceiling" :
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Pam and Ralph work at a factory with a labor union. Pam and Ralph may have to
trust another person to negotiate their wages
attend training during unpaid overtime
reduce working hours to increase productivity
have their wages garnished to avoid unemployment
Answers
Answer: have their wages garnished to avoid unemployment
Explanation:
Pam and Ralph must garnished their wages too avoid unemployment in future. This is because they have to decide the actual pay per day or monthly to avoid any kind of discrimination with their employers. They must also negotiate with their employers for payment to avoid unemployment due to high pay. They should not trust others for the negotiation with others. They can attend training for a work but it should be paid according to the labor standards and it should not include overtime.
Answer:
a) trust another person to negotiate their wages
Explanation: